PRIVACY POLICY
Effective Date: 25/12/2024
SINCLAIR MEDIA GROUP PTY LTD (“Sinclair Media Group”, “Sinclair Media”, “SMG,” “we,” “us,” or “our”) is committed to protecting your (“yours, “client”, “clients”) privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth), the NSW Privacy and Personal Information Protection Act 1998 (NSW), and other applicable laws. This Privacy Policy outlines how we collect, use, disclose, and protect your information.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name, email address, phone number, and business details provided through inquiries or service engagements.
- Payment details for invoicing and billing purposes.
b. Sensitive Information
- In certain cases, we may collect sensitive information related to business projects, with your explicit consent.
c. Non-Personal Information
- Browser type, IP address, and activity on our website for analytics purposes.
d. Recorded Meetings
- With prior notice and explicit consent, we may record meetings (virtual or in-person) to ensure accurate note-taking and delivery of agreed-upon solutions.
2. Purpose of Collecting Your Information
We collect and use your information for the following purposes:
- Delivering services, including media design, logo creation, business materials, images, and custom email management.
- Processing payments and maintaining your accounts.
- Communicating service updates, promotional offers, or relevant business information.
- Recording meetings (with consent) to ensure accurate documentation and high-quality service delivery.
3. Disclosure of Your Information
We do not sell your personal information. We only disclose it in the following circumstances:
- Service Providers: Third parties who assist in delivering our services (e.g., cloud storage, trusted providers, payment processors).
- Legal Compliance: When required by law or a court order.
- Your Consent: When you provide explicit consent for disclosure.
4. Meeting Recordings
Meeting recordings are:
- Used solely for internal purposes, such as capturing project requirements and improving service delivery.
- Securely stored and deleted once their purpose is fulfilled, unless otherwise required by legal or contractual obligations.
- Conducted only with your explicit consent, which may be withdrawn at any time.
5. Cookies and Tracking
We use cookies and tracking technologies to improve your website experience. You can manage cookies through your browser settings.
6. Data Security
We adopt industry-standard measures to protect your information, including encryption, secure servers, and restricted access. However, no system is entirely secure, and we encourage you to protect your own data.
7. Your Rights Under Australian Law
Under the Australian Privacy Act 1988 and NSW privacy laws, you have the right to:
- Access: Request access to your personal information.
- Correction: Request corrections to inaccurate or incomplete data.
- Erasure: Request deletion of personal information where legally permissible.
- Complaints: Lodge a privacy complaint if you believe we have mishandled your information.
To exercise your rights, please contact us using the details below.
8. Third-Party Links
Our website may link to third-party websites, which are governed by their own privacy policies. We are not responsible for these external sites.
9. Cross-Border Data Transfers
If your data is transferred outside of Australia (e.g., for storage, hosting or processing), we will take steps to ensure it is handled in compliance with Australian privacy laws.
10. Changes to This Policy
We may update this Privacy Policy as necessary to reflect changes in laws or our practices. Changes will be posted on our website with the updated effective date.
11. Contact Us
If you have questions or concerns regarding this Privacy Policy or wish to make a privacy complaint, contact us at:
SINCLAIR MEDIA GROUP PTY LTD
[email protected]
0459 262 188
Complaints will be addressed in accordance with the Australian Privacy Act 1988 and NSW privacy laws.
By using our services, you consent to this Privacy Policy. Thank you for trusting Sinclair Media Group with your privacy and business needs.